CVE-2024-57728

Published Jan 15, 2025

Last updated 14 days ago

Overview

AI description

Automated description summarized from trusted sources.

CVE-2024-57728 is a path traversal vulnerability affecting SimpleHelp remote support software versions 5.5.7 and earlier. This flaw enables authenticated administrative users to upload arbitrary files to any location on the file system by exploiting a "zip slip" technique with a specially crafted zip file. Successful exploitation of this vulnerability can lead to the execution of arbitrary code on the host system, operating within the security context of the SimpleHelp server user. This CVE has been observed as part of a chain of vulnerabilities that could be exploited by attackers.

Description: SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Source: cve@mitre.org
NVD status: Analyzed
Products: simplehelp

Risk scores

CVSS 3.1

Type: Primary
Base score: 7.2
Impact score: 5.9
Exploitability score: 1.2
Vector string: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Severity: HIGH

Known exploits

Data from CISA

Vulnerability name: SimpleHelp Path Traversal Vulnerability
Exploit added on: Apr 24, 2026
Exploit action due: May 8, 2026
Required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Weaknesses

nvd@nist.gov: CWE-59
134c704f-9b21-4f2e-91b3-4a467353bcc0: CWE-22

Hype score: Not currently trending

Configurations

[
  {
    "nodes": [
      {
        "cpeMatch": [
          {
            "criteria": "cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*",
            "matchCriteriaId": "B51B617B-82A8-4B34-BE2E-2D3C9CDE6D12",
            "versionEndExcluding": "5.5.8",
            "vulnerable": true
          }
        ],
        "negate": false,
        "operator": "OR"
      }
    ]
  }
]

References

Sources include official advisories and independent security research.