CVE-2025-24391

Published Jul 14, 2025

Last updated 3 days ago

CVSS medium 5.3

Overview

Description
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X
Source
security@otrs.com
NVD status
Awaiting Analysis

Risk scores

CVSS 3.1

Type
Secondary
Base score
5.3
Impact score
1.4
Exploitability score
3.9
Vector string
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Severity
MEDIUM

Weaknesses

security@otrs.com
CWE-203

Social media

Hype score
Not currently trending

  1. CVE-2025-24391 A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messag… https://t.co/G1OVb4wP3C

    @CVEnew

    14 Jul 2025

    384 Impressions

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References

Sources include official advisories and independent security research.