CVE-2026-27954

Published Feb 26, 2026

Last updated 14 days ago

Overview

Description
Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.
Source
security-advisories@github.com
NVD status
Analyzed
Products
live_helper_chat

Risk scores

CVSS 4.0

Type
Secondary
Base score
4.9
Impact score
-
Exploitability score
-
Vector string
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Severity
MEDIUM

CVSS 3.1

Type
Primary
Base score
6.5
Impact score
3.6
Exploitability score
2.8
Vector string
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
Severity
MEDIUM

Weaknesses

security-advisories@github.com
CWE-862

Social media

Hype score
Not currently trending

Configurations